If you asked most people what activity they associated most with sales, I’d guess that many of them would respond the same way: Closing. And it’d be no surprise. For one thing, it’s the most visible part of the sales process — all of us have been closed at one time or another, whether we’re
You probably associate Beethoven and Bach with concert halls and classy parties, not barns and cows. But walk into a random cowshed, and there’s a good chance you’ll hear a concerto piping from the rafters — scientists have discovered that playing classical music to cows increases their milk production by approximately 1.54 pints per day.
You’ve probably heard people refer to themselves as “left-brained” or “right-brained” as a way to explain their dominating analytical or creative skills. But where do those terms come from? In the 1960s, Psychologist Roger Sperry and his colleagues conducted experimental split-brain surgeries on epileptic patients. By cutting the structure that holds the two hemispheres of
Why are your customers leaving? Some SaaS companies have no clue. Yet, the solution is staring them right in the face. Customer research is an underutilized tool in discovering why users churn. Teams fail to analyze user activity, onboarding engagement, and the competition. Moreover, strive for retention. Research reveals that “the average ecommerce store generates
It’s always a relief to hear a prospect say, “I want to buy.” But that doesn’t mean your sales process is over. In fact, far from it — it’s time for negotiation. There are good and bad negotiations, easy and hard negotiations. But one thing’s for sure — negotiations can be drama-filled affairs. From unexpected